# Is it possible to open and manage multiple tickets in internal windows, rather than browser tabs?
# Question

Is it possible to open and manage multiple tickets in internal windows, rather than browser tabs?

# Answer

For parallel work with multiple tickets, open them in different browser tabs. Swarmica uses WebSocket for automatic interface updates: changes are displayed even when working simultaneously in multiple tabs, without the need to constantly reload pages.

**See also:** [Ticket Page](https://support.swarmica.com/article/ru/196-страница-заявки.html) · [Updating Statuses and Comments via WebSocket](https://support.swarmica.com/article/ru/1149-не-обновляется-статус-заявки-и-не-приходят-комментарии.html)