# Are there separate operational, tactical and strategic dashboards for different roles?
# Question

Are there separate operational, tactical and strategic dashboards for different roles?

# Answer

Swarmica provides tools for different management levels. For operational work, you can use ticket filters and views, and for employee performance analysis — general and personal analytics.

For strategic management, we recommend the KCS dashboard. It presents support service development stages and high-level metrics with target values for the respective stages.

From high-level indicators, you can go to more detailed metrics, then to the team level or specific employees to make tactical decisions.

**Details:** [KCS Dashboard — General Overview](https://support.swarmica.com/article/ru/187-панель-управления-kcs-общий-обзор.html) · [Employee Personal Analytics](https://support.swarmica.com/article/ru/218-персональная-аналитика-сотрудника.html) · [Ticket List](https://support.swarmica.com/article/ru/195-список-заявок.html)