# Is it possible to count requests about new product features separately?
# Question

Is it possible to count requests about new product features separately?

# Answer

Yes. Such requests should be identified with a separate category or attribute — for example, 'Request for a new feature'. It can be recorded in an additional field or in the accepted classification of requests.

After that, you can create a list and report on the number of requests over a period, products, and the necessary segments. The main thing is to use a unified classification rule so that proposals for new features are not mixed with errors and questions about existing functionality.

**Details:** [Custom fields](https://support.swarmica.com/article/ru/124-кастомные-поля.html) · [Skill management](https://support.swarmica.com/article/ru/149-управление-навыками.html) · [Zero line (ticket classifier)](https://support.swarmica.com/article/ru/933-нулевая-линия-классификатор-заявок.html) · [Report builder](https://swarmica.ru/reports)