# Change a User's Company and Transfer Tickets
## Question


How can I change the company that a user belongs to and transfer all of the user's tickets to the new company?

## Solution


Go to **Customers → Users** and open the customer's profile by name or email.
To the right of the company name, click Change company, then find and select the required company:

![](https://support.swarmica.com/attachments/w/-/w-pgP7bcMusULIG-_a/image.png)


To transfer the user's tickets to the new company, click **Sync Tickets** and confirm your choice.