# Required Fields
# Symptoms

How to make it so that you cannot change the status of a ticket or respond to it until all required fields are filled out?

# Solution

To do this, you need to create an additional attribute that is required to be filled out in the ticket:

1. Go to **Settings > Custom Fields > Create >** Select the required field type from the list:
    ![](https://support.swarmica.com/attachments/a/X/aXdYnfXt9opC1pZI_a/Screenshot_2025-02-11_at_11.16.45.png)
2. Fill in **Name** and **Visibility scope.**
3. Select **Applicable to > Ticket.**
4. In the появившемся field **Required for** select **Ticket > Save**:
    <img height="342" width="446" src="https://support.swarmica.com/attachments/h/y/hyWclChRYpOhTb08_a/Screenshot_2025-02-11_at_10.20.37.png" />