# The signature is removed from the reply form when adding a template
# Symptoms

When you open the reply form, the signature is present, but if you insert a template using the **Insert** button, the signature is replaced with the template text.

# Solution

There are several options to solve this. You can use any convenient option.

### Option 1: copy the template

1. **Copy** the template:
    
    ![Image](https://support.swarmica.com/attachments/H/Z/HZK_CK5dAe3mx4cH_a/Screenshot_2025-08-07_at_11.46.40.png)
2. Add the copied template to the reply.

### Option 2: keyboard shortcuts

1. In the reply editor, press `#`
2. In the window that appears, select the desired template and insert it with a mouse click or via Enter:
    
    ![Image](https://support.swarmica.com/attachments/0/z/0zjevJHMAFPpPye1_tc/MzAyOTM4LjMwNTE5Mzk5ODMxNzYzNjYyODc2MDE5.png)

### Option 3: dynamic signature in the template

1. At the end of the template, add the following lines:
    ```txt
    {% set signature = user.signatures.ru %}{% if signature%}
    {{ signature | safe }}{% endif %}
    ```
2. Insert the template **- Enable processing of Jinja dynamic data -** send **Reply**:
    
    ![Image](https://support.swarmica.com/attachments/z/K/zKIKFXEqIHspwqiE_a/Screenshot_2026-05-21_at_14.01.10.png)

After sending, the code will be replaced with the signature of the current user:

![Image](https://support.swarmica.com/attachments/h/d/hdy1XRUzTbSLYax3_a/Screenshot_2026-05-21_at_14.03.36.png)

:::note
If the option **Enable processing of Jinja dynamic data** is disabled, the code will be sent as is, without substituting the signature.
:::