# How to connect the Knowledge Base in Telegram
# Symptoms

I want to connect the Knowledge Base in Telegram, so that users can search for articles before creating a ticket.

# Solution

1. Go to the BotFather bot constructor
2. Run the command `/my bots`, select the required bot name, then `Bot Settings` and then `Menu Button`.
3. Click `Configure menu button`.
4. Send the bot the URL that the user will go to after clicking the button. For example, https://support.swarmica.com/help
5. Enter the name of the button to replace the default name 'Knowledge Base'.