Self-registration

To register a user yourself:

1. Go to the knowledge base address https://support.domain.tld/help and click Login in the upper right corner.
2. In the window that opens, click on the Registration link.
3. Enter your email address and click Send activation code.
4. Go to your mailbox, wait for a letter from the help desk, copy the received activation code into the window in the previous step, or follow the link directly.
5. Enter your username and password. Click the Complete Activation button.

Inviting a new user

To do this, you need to log in with an Agent account or higher.

1. Go to the Clients section in the main navigation menu on the left.
2. Next, go to the Users section.
3. Click the Create button and select Invite user in the menu that opens.
4. In the window that opens, enter the Email of the user you want to invite to the system and click Send invitation.
5. The user will be created, and you will be automatically redirected to its properties window, and an invitation will be sent to the specified email to confirm your email and set a password.

Creating a new user

To do this, you need to log in under the Administrator account.

1. Go to the Clients section in the main navigation menu on the left.
2. Next, go to the Users section.
3. Click the Create button and select Create user in the menu that opens.
4. In the window that opens, enter the Name, Email and Password of the user you want to create and click Save.
5. The user will be created and you will be automatically taken to its properties window.