#1279: Problem with changing user permissions

Symptoms

When attempting to change a user's role, the list does not include the roles Agent, Manager, Administrator.

Message:

The user limit for your license has been reached. Please contact your account manager to increase the limit

Solution

Purchase the required number of users: sales@swarmica.com

Cause

The user limit on the license has been reached. You can check this in Settings - Swarmica License. The license counts users with the roles Agent, Manager, Administrator. Users with the Employee role, who only have read permissions, can be created in unlimited numbers.