#135: Managing Knowledge Base Sections

Knowledge base categories are an optional field, but they can be used to visually structure knowledge base sections, which may meet the preferences of users or the context of the support team's work.

Sections will appear at https://support.yourdomain.tld/help as new articles are published in them.

To create knowledge base categories:

1. Go to Settings > Manage Knowledge Base Sections.
2. Click Create in the upper right corner.
3. Enter the section name and click Save.
4. Check the Public checkbox to make the section visible to unauthorized users.
5. On the right side of the screen, click on the image to add and upload your own image to be displayed for this section. Click Save.