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#156: How can a client be allowed to see tickets from all other company users?

Отредактирована: сегодня

Question

One or more users of the same company want to see each other's tickets or those of all other employees of the company. How can this be done?

Solution

To allow one user (client) to see all tickets of other employees, they need to be given the role Client Administrator. To do this:

  1. Open **Clients - Users - **Name or email of the user.
  2. Select the role Client Administrator for them: