#33: Change a User's Company and Transfer Tickets

Question

How can I change the company that a user belongs to and transfer all of the user's tickets to the new company?

Solution

Go to Customers → Users and open the customer's profile by name or email.
To the right of the company name, click Change company, then find and select the required company:

To transfer the user's tickets to the new company, click Sync Tickets and confirm your choice.