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© 2023 - 2026 ООО «Свормика». Swarmica - Платформа управления знаниями и ресурсами техподдержки. Версия: 6.1.2

#720: IMAP connection over SSL does not work: [SSL: SSLV3_ALERT_HANDSHAKE FAILURE sslv3 alert handshake failure (ssl.c:1017)

Отредактирована: сегодня

Symptoms

When attempting to configure IMAP with SSL encryption, the connection cannot be verified.
An error is displayed:

[SSL: SSLV3_ALERT_HANDSHAKE FAILURE sslv3 alert handshake failure (ssl.c:1017)

Solution

Allow connections using less secure SSL ciphers:

  1. Edit the file /root/swarmica/.env so that it contains the following lines:
    IMAP_SSL_CUSTOM_CONTEXT=true
    IMAP_SSL_CUSTOM_CIFERS=DEFAULT
    
  2. Restart Swarmica:
    docker compose down
    docker compose up -d
    

If the IMAP server uses self-signed certificates, then additional instructions from article #650: Receiving mail via IMAP with self-signed certificates must be followed.

Cause

The server uses an outdated version of SSL ciphers, which is disabled by default in Swarmica for better security.