#931: Automatic article creation from a ticket using AI
Отредактирована: сегодняTo add and configure an AI provider in your Swarmica account, contact support.
You can instruct an artificial intelligence to create an article from a ticket. To do this, in the right part of the ticket page, in the KCS Articles block, click the bright icon 
The neural network will generate an article based on the question and answer to the client.
Example of a dialog and the generated article:
The article can be edited. After completing the work on it, it must be saved.