#967: How to highlight tickets with color in the list

Отредактирована: сегодня

Question

Is it possible to highlight tickets with color in the list, depending on priority?

Answer

Coloring can be added through CSS styles in Settings - Brand Management.

For example, you can highlight like this by priority:

To do this, in Topic Styles in the brand, you need to add:

tr:has(td span.ticket-priority-urgent) > * {
    background-color: rgba(255, 0, 0, 0.2) !important;
}

tr:has(td span.ticket-priority-high) > * {
    background-color: rgba(0, 255, 255, 0.2) !important;
}

tr:has(td span.ticket-priority-normal) > * {
    background-color: rgba(0, 255, 0, 0.2) !important;
}

To make the ticket highlighting work, the Priority column must be displayed in the filter.