#1956: Can separate workflows be set up for each team?

Отредактирована: сегодня

Question

Can separate workflows be set up in Swarmica for each team, with their own statuses, transitions, and fields?

Answer

Team Processes in Swarmica

<h2
  id="swarmica-workflow-title"
  style="margin: 0 0 12px; font-size: 28px; line-height: 1.25;"
>
  Common Lifecycle — Different Work Logics
</h2

<p style="margin: 0; color: #5b5b68; line-height: 1.6;">
  All teams use common system ticket statuses,
  but can process requests differently using groups,
  additional fields, and automation.
</p

Common System Statuses

<div
  aria-label="Ticket Lifecycle"
  style="
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 10px;
  "
>
  <span style="padding: 9px 14px; border-radius: 10px; background: #eef2ff;">
    New
  </span
  <span aria-hidden="true">→</span

  <span style="padding: 9px 14px; border-radius: 10px; background: #eef2ff;">
    Open
  </span
  <span aria-hidden="true">→</span

  <span style="padding: 9px 14px; border-radius: 10px; background: #eef2ff;">
    Pending
  </span
  <span aria-hidden="true">→</span

  <span style="padding: 9px 14px; border-radius: 10px; background: #eef2ff;">
    Solution Provided
  </span
  <span aria-hidden="true">→</span

  <span style="padding: 9px 14px; border-radius: 10px; background: #dcfce7;">
    Closed
  </span
</div