Question

What will happen if the payment is overdue and will the data be preserved?

Answer

The conditions for limiting access, possible grace period, and restoration after payment are determined by the contract or offer. For cloud hosting, the data retention period is also fixed by contract terms.

When installed in the client's infrastructure, data and backups physically remain within their perimeter. The right to use the product, receive updates, and support is governed by the license and contract terms.

Details: User Agreement and Offer · Support Policy