Question

Can Swarmica be integrated with Zabbix or a security event management system?

Answer

Diagram: Monitoring event → email or API → duplicate exclusion → Swarmica ticket → routing, SLA, and notifications.

Yes. A monitoring or security event can create a ticket via email or API, and Swarmica can send data externally via webhooks. Automation rules then assign a group and responsible person, set priorities and SLA, send notifications, or launch an additional script.

The specific scenario needs to be discussed separately: which events turn into tickets, how duplicates are excluded, what data is transmitted, who closes the incident, and whether a reverse status change is required.

Details: Swarmica Integrations · Automation · Consultation